Thank you for using Le concierge!
We are committed to providing you the best online shopping and delivery experience possible, while protecting your privacy and confidentiality according to the terms below.
Le concierge LLC. Dubai , a main office of company, established in Dubai, United Arab Emirates under license number 1278104 and having its registered address at 1001, Concord Tower, Media City, Dubai United Arab Emirates ("Le concierge"), regarding your use of the software 'Le concierge' ("Software"). Le concierge is a digital shopping application.It offers online product purchase services. When you use these services, you will be sharing some information with us. For you to be aware about your privacy, this privacy policy ("Privacy Policy") sets out the information we collect, how we use it, whom we share it with, and the controls we grant you to access, update, and delete your information. Make sure to read the entire policy to fully understand all the below terms related to your privacy.
By downloading and using the software, you fully consent to the practices described in this privacy policy, including the disclosure of your information to locations which the authorities in your jurisdiction may not recognise as providing an adequate level of protection for personal data.
Basic categories of information we collect:
1- Information you share with us.
** When you use the Software, we collect the information that you choose to share with us. For example, our Software requires you to download the Software, create an account, and log in with a password. To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on the Software. All information you send through our Software is information saved with us as well. When you contact our customer support team, in any way, we will collect whatever information you share.
** All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.
2- Information from use of the Software
Information about your use of the Software such as:
* Usage Information: Information about your activity through the Software.
* Device Information: information from and about the devices on which you use the Software.
* Device Phonebook.
* Camera and Photos: images and other information from your device's camera and photos.
* Location Information: information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
* Information Collected by Cookies and Other Technologies: Some information about your activity, browser, and device, may be collected by cookies and other technologies such as web beacons, web storage, and unique advertising identifiers. We may also use these technologies to collect information when you interact with the Software, we offer through one of our partners. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services on the Software.
* Log Information. We also collect log information when you use the Software. This information includes, among other things: error debugging information, user login/logout, usage duration, pronunciation audio, text, and scoring results.
3- Information we collect from third parties
We may collect information that other users of the Software, provide about you when they are using our Software.
** Use of Information
* We use the information to provide you with a better version of the Software that we continuously work on improving. Below are elaborated techniques we adopt in this course:
* Develop, operate, improve, deliver, maintain, and protect the Software.
* Monitor and analyse trends and usage.
* Contextualize your experience and applying other labels based on the content.
* Provide and improve ad targeting and measurement, including the use of your precise location information (where you grant us permission to collect that information), both on and off our Software.
* Enhance the safety and security of the Software.
* Verify your identity and prevent fraud or other unauthorized or illegal activity.
* Use the information we collected from cookies and other technology to enhance the Software and your experience throughout the use of the Software.
* Enforce our EULA and other usage policies.
** How We Share Information
We may share information about you in the following ways:
* With third parties, we may share the following:
- Information about you, such as your username, name, and location.
- Information about how you have interacted with the Software.
- Any additional information you have directed us to share.
- The content you post or send. Please note that how widely your content is shared depends on your personal settings and the type of service you are using.
* With our affiliates.
* With third parties, we may share your information with:
- Service providers who perform services on our behalf.
- Business partners that provide services and functionality.
- Third parties for legal reasons. We may share information about you if we believe that disclosing the information is needed to:
* Comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
* Investigate, remedy, or enforce potential EULA violations.
* Protect the rights, property, and safety of us, our users, or others.
* Detect and resolve any fraud or security concerns.
* Third parties as part of a merger or acquisition: If Le concierge gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
* We may also share with third parties, such as advertisers, aggregated, non-personally identifiable, or de-identified information.
** Third-Party Content and Integrations
The Software may also contain third-party links and search results, third-party integrations, or offer a co-branded or third party-branded service. You may be providing information (including personal information) directly to these said third parties, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information.
** Analytics and Advertising Services
* Information you share with us.
We may permit other companies use cookies, web beacons, and similar technologies on our Software. These companies may collect information about how you use the Software over time and combine it with similar information from other services and companies. This information may be used to, including but not limited to, analyse and track data, determine the popularity of certain content, and better understand your online activity. Additionally, some companies, including our affiliates, may use information collected on the Software to measure the performance of advertisements and deliver more relevant advertisements on behalf of us or other companies, including on third-party websites and applications.
* Information provided by us.
We may collect information about your activity on third-party services that use cookies and other technologies provided by us. We use this information to improve our advertising services, including measuring the performance of advertisements and showing you more relevant advertisements.
** How Long We Keep Your Information
We store the following information for as long as they are required for users' log in:
* Your basic account information, including your name, phone number, and email address.
* Location information for different lengths of time-based on how precise it is and which services you use.
* Keep in mind that, while our systems are designed to carry out our deletion practices upon deletion of accounts, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive a valid legal process asking us to preserve content or if we receive reports of abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period or as required by law.
** Control over Your Information
We want you to be in control of your information, so we provide you with the following tools:
* Download data: you can access and edit most of your basic account information right on the Software. Because your privacy is important to us, we may ask you to verify your identity or provide additional information before we grant you access or update your personal information. We may also reject your request to access or update your personal information for several reasons, including, the request risks the privacy of other users or if the request if unlawful.
* Revoking permissions: if you grant us authorization to use your information, you can always change your mind and simply revoke your permission by changing the settings on your device if your device offers this option. By doing that, services on the Software will lose full functionality.
* Deletion of the Software.
** Revisions to the Privacy Policy
We may change this Privacy Policy from time to time and such change will be published in the Software and it will be your responsibility to review the changes published in the Software. Le concierge bears no liability in relation to any change it introduces to this Privacy Policy.