Concierge Holiday Privacy Policy
Thank you for using Concierge Holiday!
We are committed to providing you the best online shopping and delivery experience possible, while protecting your privacy and confidentiality according to the terms below.
Concierge Holiday LLCDubai, a main office of the company, established in Dubai, United Arab Emirates under license number 1278104 and having its registered address at 1001, Concord Tower, Media City, Dubai, United Arab Emirates ("Concierge Holiday"), regarding your use of the software 'Concierge Holiday' ("Software"). Concierge Holiday is a digital shopping application.
It offers online product purchase services. When you use these services, you will be sharing some information with us. For you to be aware of your privacy, this privacy policy ("Privacy Policy") sets out the information we collect, how we use it, whom we share it with, and the controls we grant you to access, update, and delete your information. Make sure to read the entire policy to fully understand all the below terms related to your privacy.
By downloading and using the software, you fully consent to the practices described in this Privacy Policy, including the disclosure of your information to locations which the authorities in your jurisdiction may not recognize as providing an adequate level of protection for personal data.
Basic Categories of Information We Collect:
1- Information You Share with Us
When you use the Software, we collect the information that you choose to share with us. For example, our Software requires you to download the Software, create an account, and log in with a password. To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on the Software. All information you send through our Software is information saved with us as well. When you contact our customer support team in any way, we will collect whatever information you share.
All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.
2- Information from Use of the Software
Information about your use of the Software such as:
 *  Usage Information: Information about your activity through the Software.
* Device Information: Information from and about the devices on which you use the Software.
* Device Phonebook: Access to contacts, if permitted.
* Camera and Photos: Images and other information from your device's camera and photos.
* Location Information: Information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
* Information Collected by Cookies and Other Technologies: Information about your activity, browser, and device, may be collected by cookies and other technologies such as web beacons, web storage, and unique advertising identifiers.
* Log Information: We also collect log information when you use the Software, including error debugging information, user login/logout, usage duration, pronunciation audio, text, and scoring results.
3- Information We Collect from Third Parties
We may collect information that other users of the Software provide about you when they are using our Software.
Use of Information
We use the information to provide you with a better version of the Software that we continuously work on improving. Below are elaborated techniques we adopt in this course:
* Develop, operate, improve, deliver, maintain, and protect the Software.
* Monitor and analyse trends and usage.
* Contextualize your experience and apply other labels based on the content.
* Provide and improve ad targeting and measurement, including the use of your precise location information (where you grant us permission to collect that information), both on and off our Software.
* Enhance the safety and security of the Software.
* Verify your identity and prevent fraud or other unauthorized or illegal activity.
* Use the information we collected from cookies and other technology to enhance the Software and your experience throughout the use of the Software.
* Enforce our EULA and other usage policies.
How We Share Information
We may share information about you in the following ways:
* With third parties, we may share:
 - Information about you, such as your username, name, and location.
 - Information about how you have interacted with the Software.
 - Any additional information you have directed us to share.
 - The content you post or send. Sharing depends on your personal settings and service type.
* With our affiliates.
* With third parties:
 - Service providers who perform services on our behalf.
 - Business partners that provide services and functionality.
 - For legal reasons to comply with any valid legal process, governmental request, or applicable law.
Third-Party Content and Integrations

The Software may also contain third-party links, search results, integrations, or co-branded services. You acknowledge and agree that we are not responsible for how those third parties collect or use your information.
Analytics and Advertising Services
We may permit other companies to use cookies, web beacons, and similar technologies on our Software. These companies may collect information about how you use the Software over time and combine it with similar information from other services and companies. This information may be used to analyze and track data, determine the popularity of certain content, and better understand your online activity. Additionally, some companies, including our affiliates, may use information collected on the Software to measure advertisement performance and deliver relevant advertisements on behalf of us or other companies, including on third-party websites and applications.
How Long We Keep Your Information
We store the following information for as long as they are required for users' login:
* Your basic account information, including your name, phone number, and email address.
* Location information for different lengths of time-based on how precise it is and which services you use.
We may also retain certain information in backup for a limited period or as required by law.
Control Over Your Information
We provide you with tools to control your information:
* Download data: Access and edit your basic account information on the Software. We may ask you to verify your identity before granting access or updates.
* Revoking permissions: You can revoke permissions anytime by changing your device settings, though it may limit Software functionality.
* Deletion of the Software.
Revisions to the Privacy Policy
We may change this Privacy Policy from time to time, and such changes will be published in the Software. It is your responsibility to review the changes. Concierge Holiday bears no liability in relation to any changes introduced to this Privacy Policy.